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Practical Zendesk Administration: A World-Class Customer Service Platform

Stafford Vaughan, Anton de Young




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 | #886312 in Books |  imusti |  2014-05-25 |  2014-05-25 | Original language:English | PDF # 1 |  9.19 x.45 x7.00l,.71 | File type: PDF | 196 pages

 | O Reilly Media

||1 of 1 people found the following review helpful.| Gotta have this book if you are running Zendesk|By schackbo|This book is a must-have for anyone who is managing a Zendesk implementation. It's very well written, with examples and a lot of good advice. It has helped me tremendously in the reengineering our Zendesk implementation. We have been a Zendesk customer for two years and as the head of our operations team I've been stru|About the Author|
In 2011, Stafford Vaughan established the Zendesk training department, and personally developed the official education program for the Zendesk customer service software. In his time working with Zendesk, Stafford has trained hu

"Reading these chapters is like reading the advanced manual we never wrote when we designed the product. Stafford and Anton's ability to enlighten readers on how to use the product better and the reasons for the design decisions in Zendesk never ceases to impress us."
-Mikkel Svane, Founder and CEO at Zendesk

Implementing the Zendesk customer service software as part of your company's operations can be time-consuming, but with the best practi...

You easily download any file type for your device.Practical Zendesk Administration: A World-Class Customer Service Platform   |  Stafford Vaughan, Anton de Young. A good, fresh read, highly recommended.

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